Foot'Up places transparency and honesty at the heart of its commitment. We have a rigorous personal data protection policy so that our users' data is collected and used in a transparent, confidential and secure manner.
Our Personal Data Protection Policy describes the way in which Foot'Up processes the personal data of visitors and users (hereinafter the “Users”) when they browse our site https://footup.fr/ ( hereinafter the “Site”). The Personal Data Protection Policy is an integral part of the General Conditions of Use of the Site.
As part of a permanent update, we may modify, supplement or update our Personal Data Protection Policy. We are committed to notifying you of any material changes wherever possible. We encourage you to regularly consult the latest version in force, accessible on our website.
What personal data is collected and for what purposes?
As part of the processing of personal data, we collect and process the following data: your first and last names; your contact details (postal address, email address, telephone number); your gender; your IP address; a photo or avatar for access to the community; links to your social networks, your opinions on our products.
The purpose of collecting this data is to be able to contact you if necessary (delivery, product returns, etc.), to collect your user experience in order to improve our customer service offering, to allow exchanges between members.
We collect the information you provide to us in particular when:
- you create, modify and access your personal account
- you browse our Site and applications
- you fill out a contact form
- you complete a newsletter subscription form
- you contact our Customer Service
Why do we use cookies?
A cookie is a small text file that is stored on your computer and which, over the course of visits, is retrieved from your computer or portable device. Cookies are managed by your internet browser.
We use two types: permanent cookies and temporary cookies. A permanent cookie allows us to identify you as an existing user so that you can easily return to our site. Once you are logged in, a permanent cookie remains in your browser and will be read. Temporary cookies only last for the duration of the session (usually the current visit to a website or browser session).
We use cookies on our Site for the purposes of your navigation, optimization and personalization of our services on our Site by remembering your preferences. Cookies also allow us to see how our Site is used. We automatically collect your IP address and information relating to the use of our Site. Our Site can thus remember your identity when a connection has been established between the server and the web browser. Information previously provided in a web form may thus be retained.
Use of third-party cookies
We may use third-party partners, such as Google Analytics, to track the activity of visitors to our Site or to identify your areas of interest on our Site and personalize the offer sent to you on our Site or in outside our Site. The information that may be collected by third-party advertisers may include data such as geolocation data or contact information, such as email addresses. The privacy policies of these third-party advertisers provide additional information on how cookies are used.
We ensure that partner companies agree to process the information collected on our Site exclusively for our needs and in accordance with our instructions, in compliance with European regulations and undertake to implement appropriate security and protection measures. of data confidentiality. You can choose to disable cookies in your browser at any time by following the instructions provided in your browser's help files. We draw your attention to the fact that deactivating cookies may reduce or prevent accessibility to all or part of certain functions.
You can also configure your cookies directly in your browser settings.
• For Google Chrome: HERE
• For Internet Explorer: HERE
• For Mozilla Firefox: HERE
• For Safari: HERE
To find out more about how to configure your navigation software, we invite you to consult the website of the National Commission for Information Technology and Liberties: https://www.cnil.fr/fr/cookies-les-outil-pour-les-maitriser
Deactivation of cookies on our site: When you arrive on our site, you can configure your cookies and modify them at any time. We draw your attention to the fact that deactivating cookies may reduce or prevent accessibility to all or part of certain functions of the site.
The retention period for audience measurement cookies is thirteen months. In accordance with the recommendations of the CNIL, at the end of the thirteenth month the audience measurement data is destroyed.
When do we share your data with third parties?
The personal data concerning you which are collected on our Site are intended exclusively for Foot'Up's own use. Under no circumstances does Foot'Up sell or rent your personal data to third parties for marketing purposes .
The personal data concerning you collected on our Site may be transmitted to subcontracting companies to which Foot'Up may use in the context of the performance of its services. We work closely with third party companies who may have access to your personal data when we use search engine and analytics providers to improve and optimize our Site.
If Foot'Up or all or part of its assets are purchased by a third party, the data in our possession will, where applicable, be transferred to the new owner.
We may aggregate data that concerns you and that we receive or send to our business partners, including all or part of your personal data and information collected through cookies. This aggregated information will only be used for the purposes described above.
Your personal data may be transmitted as part of a legal obligation or if in good faith we believe that this is necessary in order to respond to any complaint against Foot'Up. In addition, Foot'Up may be required to transmit your data to comply with any legal request, to enforce any contract concluded with our partners, such as the General Conditions of Sale or Use and this Personal Data Protection Policy. , in the event of an emergency involving public health or the physical integrity of a person, in the context of inquiries and investigations or in order to guarantee the rights, property and security of Foot'Up, its members and more generally any third party.
How are your personal data protected?
We implement technical and organizational measures to secure your personal data, appropriate measures in terms of confidentiality, integrity, availability and reliability, as well as regular examination, evaluation and assessment procedures, measures that apply to all Foot'Up services.
The security of personal data also depends on the Users. Foot'Up Users undertake to maintain the confidentiality of their username and password. Members also undertake not to share their account and to declare to Foot'Up any unauthorized use of said account as soon as they become aware of it. In the event of a hacking of our systems aimed at recovering your data, you will be notified within 72 hours according to the procedure in force within Foot'Up.
How long is your personal data stored for?
The duration of retention of your data depends on the purposes for which it is processed. We keep your data only as long as necessary for the purposes pursued, in accordance with legal requirements.
All of your personal data is archived at the end of the following periods:
• 3 years after having had no interaction with our marketing solicitations;
• 10 years for billing and contract data
Your personal data will be deleted upon simple request from you.
In this context, we keep certain information in an anonymized or aggregated form, in particular that relating to navigation and the use of the services offered for the purpose of optimizing and improving Foot'Up services. All other information will be deleted.
Are you a minor?
We attach great importance to the safety of minors, which is why we do not collect personal data from minors under the age of 15.
As our goal is to make education accessible to everyone, minors may access the Site to search for information.
Our Site does not provide for the registration, collection or storage of information relating to any person under the age of 15.
You should read this Privacy Policy to ensure that you understand it.
When you gave your consent while you were a minor, personal data concerning you was collected.
You can exercise your right to be forgotten if you no longer wish the data concerning you to be in our databases.
Direct marketing
We will use your personal data to send you commercial offers and invitations to surveys related to Foot'Up exclusively, by e-mail, SMS, telephone and postal mail.
To optimize your experience and information on our products, we will send you useful information, usage tips as well as personalized offers.
We use the following categories of personal data:
• contact details such as email address, telephone number and name;
• personal characteristics such as age, gender, employment;
• the pages consulted on the site.
We do not under any circumstances transfer, market or barter your data for marketing purposes to parties outside Foot'Up.
In compliance with GDPR regulations, Foot'Up practices opt-in by asking you for prior consent to any sending of advertising. In all our mailings, you also have the possibility of refusing other requests from us, for example by using the unsubscribe link in our emails.
Under Law No. 2020-901 of July 24, 2020 aimed at regulating telephone canvassing and combating fraudulent calls, at any time, you can exercise your right to object to telephone canvassing.
To do this, you can register for free on a list opposing Bloctel telephone canvassing: https://www.bloctel.gouv.fr/
Right of access, rectification, deletion of personal data
In accordance with current regulations, Users of our Site have the following rights:
• right of access to the data that Foot'Up holds about them;
• right to rectification of data if they are inaccurate, incomplete, ambiguous or out of date;
• right to block or delete data;
• right to withdraw your consent;
• right to oppose their registration for legitimate reasons;
• right to data portability
• right to define directives relating to the fate of your data after your death.
Parents who believe that we have unintentionally collected personal data about their minor child should contact us so that we can delete this information.
Upon receipt, your request will be processed within one month, unless there is a particular difficulty.
For any questions relating to this Personal Data Protection Policy or for any request relating to your personal data, you can contact us by sending:
• an e-mail to the electronic address: robin.berge@footup.fr
• or a letter to the address: Foot'Up – 3, rue de l'école 17540 Angliers, France.
Upon receipt, your request will be processed within one month, unless there is a particular difficulty.
Further information
If you would like further information on the protection of personal data or submit a complaint:
National Commission for Information Technology and Liberties (CNIL)
3 place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07
Telephone: +33 (0)1 53 73 22 22
https://www.cnil.fr/fr/dresser-une-plainte